• Easter Ross Dental Care
    Albany Road Invergordon IV18 0HA
    Phone No +44 0134 9856062
    easterrossdentalcare@gmail.com

Frequently asked Questions


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After registering at Easter Ross Dental Care we will ask for  some more  information about you, for example your name and address, ask you to sign a form to register and fill some other form like medical Questioner etc .  Arrange for you to have a dental check-up, and offer you information about:

– Our  dental practice and the NHS and Private  dental services we provide.

– The dentist who will treat you and where you will be treated, and give you a Practice information leaflet including  contact phone number.

You can  also ask to register your child at the same time as well. It is recommended to register your child soon after they are born, or as soon as their first tooth appears.

A treatment plan is a document that sets out:

– any dental treatment you need.

– roughly how much it may cost.

Your dentist will give you a treatment plan at your first check-up and at other times when you need one. You can ask for a treatment plan any time you are having treatment. You can take a copy away.

You will have a dental check-up. You may have this when you register with the dentist, or you may have to come back another time. During the check-up, your dentist will:

– ask about any health problems you have had

– examine your mouth, teeth and gums

– tell you how to keep your mouth, teeth and gums healthy, and

– tell you if you need treatment.

If you need treatment, your dentist will:

– explain your options, including what treatments can be done on the NHS or privately

– let you know how much the treatment may cost

– give you a treatment plan setting out the treatment you need.

– tell you when you need to come back for another check-up or more treatment.

As a registered NHS patient, you can get all the care, advice and treatment you need to keep your mouth, teeth and gums healthy. If you want any cosmetic work, you will need to pay for it privately. Some treatments are not available under the NHS, for example:

– teeth whitening.

– white fillings in back teeth.

– white crowns on back teeth.

– dental implants.

– facial aesthetic procedures.

If you choose to get private treatment, the dentist will tell you how much any private treatment will  cost, explain your treatment options (including what you can have done on the NHS), and get your agreement to any treatment.

If you are registered with a dentist:

During opening hours, contact your practice as early in the day as possible. 

Outside opening hours, call the practice and an answer-phone message will let you know how to get advice or treatment or call NHS 111

during opening hours, contact your local NHS board or call NHS 111, they will try to make sure you can get dental care but only if it’s an emergency, for example, if you have:

  • severe pain that cannot be controlled with ordinary painkillers
  • swelling that is making it difficult for you to breathe or swallow
  • bleeding that won’t stop after one of your teeth has been taken out, or
  • an injury to your mouth.

outside opening hours, phone NHS 24 ( 111 ) they will assess

  • your symptoms
  • recommend appropriate treatment, and
  • arrange for you to get treatment in your area, if you need it.
  • You will need to register with a dentist for any follow-up care.

If you’re in pain while waiting to see a dentist, take painkillers. NHS 111 can also offer other self care advice.

Your dentist will:

If you are registered, provide any NHS or private dental treatment   you need to keep your mouth, teeth and gums healthy.

Explain your treatment options and let you know what treatment can be done under the NHS  or done privately .

Make sure you know how much your treatment may cost.

Let you know about any changes to your treatment.

Ask for your agreement to any treatment.

If you are unhappy with your dental care, speak to your dentist or a member of staff at the dental practice.

If you are still unhappy, you can make a complaint and contact  our  practice for the complain procedure.

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Preventive dentistry is the modern way of helping you keep a healthy mouth. It helps you to keep your teeth, and means you need to have less dental treatment. The two main causes of tooth loss are decay and gum disease. The better you prevent or deal with these two problems, the more chance you will have of keeping your teeth for life.

At Easter Ross Dental Care we aim to work together with our patients  to prevent the need for treatment – especially fillings and extractions. Our  dental team may recommend a course of treatment to get your mouth into good condition, and then work out a ‘maintenance plan’ to help you keep it that way.

Yes. Preventive dentistry will benefit anyone with some of their own teeth. People who don’t have any teeth can also benefit, because conditions such as mouth cancer and denture stomatitis can be spotted during regular visits to the dental team and then treated. It is excellent for children and young people, but it is never too late to start.
Your dental team will first check your teeth and gums, and talk to you about any treatment you need. The main aim is to help you get your mouth really healthy. In a healthy mouth it is unlikely that decay or gum disease will continue to be a problem.

The dental team will thoroughly remove all plaque and tartar from your teeth. This is often called a ‘scale and polish’.

The dental team will show you the best ways to brush, and how to clean in between your teeth using interdental brushes or floss, to remove the bacterial ‘plaque’ which forms constantly on your teeth. When you eat or drink something sugary, the bacteria in the plaque turn the sugar into acid, which may cause tooth decay. Plaque can also cause gum inflammation (swelling and soreness) if it is not regularly and thoroughly removed. The hard tartar (or ‘calculus’) which builds up on the teeth also starts off as plaque.

You will be told which oral care products are the best ones for you to use.

The dental team will probably talk to you about your diet, and any habits you have such as smoking and drinking.

Your dentist will also make sure that all your fillings are in good condition and that there are no rough edges to make cleaning difficult.

A ‘preventive dentist’ will often recommend treatment to strengthen a tooth to make sure it does not break. For example, if the dental team see that a tooth is cracked, or is weak and in danger of breaking, they may advise a new filling or perhaps a crown or ‘onlay’ to protect it. This is always better than waiting until the tooth breaks, and then dealing with it as an emergency.
Fluoride helps teeth resist decay. Your dental team will recommend the right level of fluoride for you to use in your toothpaste. Fluoride varnishes may be recommended for children to help prevent decay. If you are particularly at risk of decay your dental team may recommend or prescribe a high-strength fluoride toothpaste.
The biting surfaces of teeth can be protected by applying ‘sealants’. These make the tooth surface smoother and easier to clean, and prevent decay starting in the difficult-to-clean areas. Your dental team will suggest whether this would be right for you.
Food and drinks containing sugar cause decay. If you cut down on how often you have sugary snacks and drinks this will help a lot. Foods such as cheese, fruit, nuts and vegetables are better for your teeth.

A diet that is rich in fruits, vegetables and minerals can help prevent gum disease and protect against mouth cancer.

Dental erosion is the loss of enamel caused by acid attack. When the enamel is worn away it can lead to pain and sensitivity. Foods and drinks that contain acid, such as citrus fruits, fizzy drinks, smoothies, fruit juice and fruit teas, can all cause dental erosion if you have them often.
Acidic foods and drinks can be harmful if you have them often in large amounts. Try to have acidic food and drinks only at meal times and drink acidic drinks through a straw.

We recommend that you do not brush your teeth for at least one hour after eating or drinking anything. Every time you eat or drink, the enamel on your teeth becomes softer for a short while, and loses some of its mineral content. Waiting for an hour or so will allow your saliva to slowly restore it to its natural balance.

Yes. Smoking can cause tooth staining, tooth loss and mouth cancer, and make gum disease worse. If you smoke, you may need to visit the dental team more often, but the best advice is to try to give up. Alcoholic drinks can also cause mouth cancer and if you smoke and drink you’re more at risk. Some alcoholic drinks contain a lot of sugar, and some mixed drinks may contain acids. So they can cause decay or erosion if you drink them often and in large amounts.
It is very important that you keep up a good routine at home to keep your teeth and gums healthy. We recommend that you:

Brush your teeth last thing at night and at least one other time during the day, with fluoride toothpaste – brush in the way your dental team have shown you.

Clean in between your teeth with ‘interdental’ brushes or floss – brushing alone only cleans up to about 60 percent of the surface of your teeth.

Use a mouthwash. Many mouthwashes contain antibacterial ingredients to help prevent gum disease, and fluoride to help prevent decay.

Yes. You can take other steps to help prevent tooth loss, decay and the need for treatment.

Cut down on how often you have sugary foods and drinks.Use a straw when you have fizzy or acidic drinks – this helps the drink to go to the back of your mouth and reduces the acid attack on the teeth.

Chew sugar-free gum – it makes your mouth produce more saliva and stops your mouth drying out. It can also help to reduce plaque and prevent dental decay and erosion.

Visit your dental team regularly, as often as they recommend.

There are now many specialised toothpastes, including total care toothpastes and toothpastes made specially to help with plaque and gum disease, and sensitive teeth. There are also ‘whitening’ toothpastes.

Mouthwashes can help, and there are different types including ones with anti-bacterial ingredients.

Adults should use a toothbrush with a small- to medium-sized head and soft to medium filaments (bristles).

Tests have shown that electric or ‘power’ toothbrushes with an oscillating, rotating action are better than manual toothbrushes at removing plaque. They can remove up to twice as much plaque as a manual toothbrush. If you are unsure, ask your dental team for advice on the one that best suits your needs.

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